Importance of Custom Website Development

Have you ever thought how important customization is in all parts of our lives? From food(pizza chains) to automobiles, entertainment (television, i-pods) to sports (cricket, gaming) and retail, today’s successful business models are all tied to this central tenet- customization. So what really is customization and how relevant is it in web designing and development?

Custom Website DevelopmentCustom Web Development is a functional backend combination of effective language (like HTML, XML, PHP) and programming (like JavaScript, CGI, Flash, RSS) to provide a dynamic web solution to any client.

Whenever a client decides to elevate its customer experience, the first focal point is the website, which serves, both, as a significant touch point for the customer and as a continuing image of the business at large.

Ready-to-use web templates could cause more harm to your business than the short-lived advantage of cost-saving. In today’s dynamic business world, it becomes very important that you align your business goals with the existing practices. Any website which does not offer a rich interface which substitutes for actually ‘being there’ with the customer, will not be able to build any long-term credibility.

Features: A custom web development company works on a client’s needs and provides a rich platter of services to suit the ever-changing business environment. Call-to-action features like ‘Buy Now’, ‘Click here to talk with our agent NOW’, ‘Subscribe to our monthly newsletter’, are all examples of features which can be offered in this web model, contrary to the plethora of readymade web templates available out there.

Adaptability: When you identify an urgent need to change your website interface or add any new feature/alert to it, you would not want to let your other commitments suffer. Custom web development offers you a fast rate of change while you continue to focus on your primary area of work. This is how a trustworthy backend makes you an ace player in the market.

Compatibility: The client does not want to withstand the long ‘learning curve’ by itself. That is where a steady backend provides an effective business solution, which is compatible for a multi-server/multi-platform environment.

Online Presence: Once you have a strong and loyal customer base, you make them a part of your business, and they feel at home with your product or service. A significant contributor to this is an attractive website, which adapts according to the customer’s needs.

A professional custom web development company will give you the added advantage of creating a unique customer experience. It takes care of the backend while you put your money where the mouth is. SEO optimization, dynamic content, enhanced user-friendly features, online marketing and offsite product promotion are some of the key attractions of any respectable custom web offering. And if any time should you feel any feature is redundant or not working for your business, you let the developer know and he makes the quick change that puts you right back into the commanding seat – towards a wiser business solution and a sustainable market advantage.

Pankaj Pandey’s expertise as an online marketing consultant and his prowess in custom website development has helped him reach the pinnacle of success, helping various web based businesses achieve success along the way.

How to say no to clients

Often, the resources available for a project are not enough to do justice to the client.  Lack of time, resources and other commitments may make it impossible for you to do the job, no matter how much you may want to. Ethically, in such situations, it is in the client’s and well as your best interest to say ‘no’ and not accept the work.

Given the focus of businesses on building a bigger client base, usually they shy away from saying ‘no’ to the client. Often, they don’t even realize that they are overburdened. It is tempting for businesses to take on the client’s project and hope that it somehow gets done in time. They are blinded by money or the fear of losing valuable customers.

When it is essential to say ‘no’ to client, businesses need to do so in a diplomatic way to avoid jeopardizing long term business relations with the client. Here are some practical ways to do so:

  1. Do not respond immediately to a client’s request. Give it some thought, check your work schedule and then come up with a realistic work completion plan, before you take on the project.
  2. Respond clearly and politely, so that the client understands that you won’t be able to work on the project. Explain the reasons because of which you will not be able to work on the project. This will help the clients to better understand why you are refusing the project. For example, sayingI wish I could say yes. Unfortunately, because of the current work load, I can’t complete the project effectively and on time. So, I am forced to say no to your project.” sounds better than simply saying “I cannot take this project.” Avoid using negative or offensive expressions, such as ‘It is unreasonable …” or “It is impossible to …”. Use positive language when responding to a client. Saying We’d love to do this project, however …” is a gentle way of declining the client’s project.
  3. Always give alternatives to the clientKeep a waiting list, and let your clients know when you will be free to work on their project. Give them a clear waiting time, such as one week or one month, and an approximate date on which you can begin work on their project.
  4. Provide recommendations – In case you do not have the expertise or resources to do the project, let the clients know that they have the wrong person. If possible, recommend other professionals who can do it. Sometimes, a client might be in a hurry or under pressure, and need the services immediately. A recommendation of alternative service providers will not only help the clients but in the long run, it will also strengthen your business relations with them.